Accessibility Statement

PRIMA strives to ensure that our digital services are accessible to all users, including those with visual, auditory, motor, and cognitive disabilities. We believe that everyone deserves equal access to premier dining experiences.

We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

• Visual Accessibility

  High contrast text, scalable fonts, and screen reader compatibility. Our interface supports browser zoom up to 200% without loss of functionality.

• Auditory Accessibility

  All audio content includes text alternatives. We do not rely solely on sound to convey important information.

• Motor Accessibility

  Full keyboard navigation support. All interactive elements are accessible without requiring precise mouse movements.

• Cognitive Accessibility

  Clear, consistent navigation patterns. Plain language is used throughout, with complex information presented in digestible formats.

• Technical Compatibility

  Compatible with assistive technologies including screen readers (NVDA, JAWS, VoiceOver), screen magnifiers, and voice control software.

• Communication Support

  Multiple contact channels available. Our team is trained to assist users with accessibility needs and provide alternative formats when needed.

• WCAG 2.1 Level AAWeb Content Accessibility Guidelines
• Section 508U.S. Federal accessibility requirements
• ADA ComplianceAmericans with Disabilities Act standards
• EN 301 549European accessibility standard for ICT products and services

We regularly review our platform with both automated testing tools and manual testing by users with disabilities. Our accessibility efforts include:

• Regular accessibility audits and remediation
• Staff training on accessibility best practices
• Integration of accessibility into our design and development process
• Continuous monitoring of user feedback and accessibility concerns
• Testing with assistive technologies across multiple platforms

While we strive for comprehensive accessibility, some areas may have limitations:

• Third-party content and embedded maps may have varying accessibility levels
• Some older PDF documents may not be fully accessible
• Real-time features may have reduced functionality with some assistive technologies

We are actively working to address these limitations and welcome your feedback to help prioritize improvements.

If you encounter any accessibility barriers while using PRIMA, or if you need information in an alternative format, please contact us:

When contacting us, please describe the issue you encountered, including the page URL, your browser and assistive technology (if applicable), and how we can best assist you.